Internet Trolls Can Be Hurtful When It Comes to Your Wedding Day

With the birth of social media, we now have a platform to showcase our beautiful weddings. 99% of the time, the feedback we receive regarding the wedding day is glowing. The cake looks yummy, the flowers are beautiful, and bride is just stunning! But, every now and then, the feedback is negative. Sometimes, it can be downright hurtful. That’s what happens when people are allowed to provide feedback from behind a computer.

Don’t Allow Criticism to Define Your Wedding Day

When we receive this type of feedback, I tell our team to read the criticism, but don’t let it define them. Somehow, we have become a society that only values praise. When our work is praised, we are thrilled. We want to share this success with everyone. When we are criticized, we are devastated. Frozen in time until someone else praises our work again. This isn’t reality. We must learn to accept criticism and negativity as nothing more than feedback. It is not a definition of us. It’s an opportunity to learn about the people who follow us on social media, our work, and even who we are as wedding vendors.

Avoid “Reacting” to Negative Comments On-Line or In Person

So, what do we do when the feedback of our work is negative? First and foremost, don’t reply in anger. Your response to the critics (especially the social media trolls) is a permanent representation of you. Well, it’s a representation of you, your personal brand AND your company’s brand. Plus, you are doing nothing more than “ can potentially ”fanning a flame” when you respond to negative comments. When you respond in a negative manner, the critics will reply in the same way. This could go on and on, and that is a complete waste of your time.

When They Go Low, We Go High

Instead, try to follow the words of the first lady, “When they go low, we go high.” You can’t go wrong by taking the high road. And, if that doesn’t work, block them. You don’t have to put up with that nonsense.

Love and Soul Always, Kawania

Photo: Michael Clark Photographers